couped-up productions... wedfaqs

If you have a question about Couped-up Productions, please use the list of Frequently Asked Questions below to find an answer. If we are not able to answer your question here, please contact us.

Click on each question to see the answer.

Q: How soon in advance do you reserve dates?

A: We reserve dates up to 15 months in advance. To find out if your date is available please click here.

Q: Who will be video taping my wedding?

A: We only provide videographers that work within our company. We do not hire videoographers from outside companies. Couped-up Productions is the only company that will provide you with services throughout your wedding production.

Q: How do you accept payments?

A: We offer a 3-installment payment plan. The first (1st) would be a low deposit to secure your reservation. The second (2nd) would be on or before the day of the affair. And the final and third (3rd) is due at the pick up of the completion of the video.

Q: What forms of payments do you accept?

A: We accept Cash, Check, Money Order and PayPal. Credit Cards can only be accepted through PayPal. Sorry, no credit cards can be accepted over the phone.

Q: What kind of equipment do you use and do you bring in bright lights?

A: We use 3 chip digital cameras, All events are recorded in true 16x9. HD is available for an additional fee. We do not bring in any room ligths. We use a 100 watt dimmable light mounted on the camera.

Q: Are you Insured?

A: Yes, proof of insurance is provided to catering halls upon request.

Q: Do I receive the Raw Footage as part of my package?

A: Raw footage is not included in any of the wedding packages. Please speak to me regarding how you can obtain a copy of your raw footage.

Q: I've booked my package already and would like to change it, can I?

A: Yes. If at any time up until your date you would like to change some things, just contact the studio ASAP and we will adjust it accordingly. Please note that some of the options may need more advance notice than others.

Q: How important is it to have a video?

A: No one can put an exact price on the value of video. It is our opinion that video is priceless. Unlike photographs video captures the true spirit of people. After the day has passed it is wonderful to be able to relive the expressions and actions of loved ones on your special day. The value of video becomes greater as time goes by. It's a gift you give yourselves.

Click on each question to see the answer.

Q: How long does it take to get the final video?

A: There are many variables that can affect the turnaround time. Depending where we are in the wedding season, type of package that is chosen and information that is required by you, the final video can take anywhere between 4 and 24 weeks. This approximate schedule starts from the time we receive ALL of your information (song list, pictures, etc.) For more information on what is needed from you, see "what's needed" by clicking here. Also, be sure to fill out your information sheet located on the contact page under brides/grooms or just click here.

Q: How long is the final video?

A:The final video is based upon the package you choose and your individual preferences.

Q: Who chooses the music on the video?

A: It¹s your video so you choose the music that you would like to hear. You can provide your music list online through our online credits and music form. found here

Q: Can I make changes to the video after it is completed?

A: Errors made on the part of Couped-Up Productions, or corrections within REASONABLE MEANS must be submitted with in 7 days of receipt of the video. After 30 days from receipt of the video ALL corrections, even errors made on the part of Couped-Up Productions an hourly rate of $75.00 applies.

Q: How may copies do I get and can I get additional DVDs if needed?

A: All of our packages come with 3 DVDs. For an additional small fee per disc you can get those extra copies you might need for friends and family.


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